Once your vision and strategy are defined and values and behaviours are agreed getting everyone aligned is the next and biggest challenge. This requires engagement with the strategy and direction that has been defined.
Employee engagement is the extent to which employees feel passionate about their jobs, committed to the organisation, its strategy and direction, and put discretionary effort into their work. Employee engagement is not the same as employee satisfaction.
Employee engagement is a function of the relationship between an organisation and its employees. An “engaged employee” is defined as one who is fully absorbed by and enthusiastic about their work and so takes positive action to further the organisation’s reputation, interests and strategy.
Research shows that engaged employees are more aware of and sensitive to customer’s needs, they are more likely to recommend their employers services to their friends, they take less sick days and are less likely to leave.
There is a significant dividend for companies who work to create engagement amongst employees and the biggest dividend is that engaged employees create engaged customers who are more loyal and who promote your business to their friends.
At Ignite we have been involved in developing employee engagement with major companies at home and abroad and in the process, we have learned a lot! Why not leverage this knowledge and see how you and your company can benefit from increased employee engagement?